Responsible Gambliing at Crown Play Online

CrownPlay Casino is committed to promoting responsible gaming practices and providing tools to help players manage their gambling activities. Our goal is to create a safe environment where players can enjoy gaming without facing negative consequences. This page outlines the measures available to help you maintain control over your gambling behaviour.

1. Setting Limits

Players can set personal limits on their gaming activities to manage their gambling responsibly. These limits include:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you can deposit into your account.
• Wagering Limits: Players can limit the amount of money wagered within a specific time period.
• Time Limits: This option allows you to control the amount of time spent on the platform. Once the limit is reached, you will be logged out for the rest of the set period.

All limit settings can be adjusted in your account under the “Responsible Gaming” section. If you wish to decrease your limits, the change will take effect immediately. Increasing limits requires a waiting period for additional protection.

2. Self-Exclusion

Players who believe they may have difficulty controlling their gambling activities can opt for self-exclusion. This tool prevents you from accessing your account for a set period, which can be temporary or permanent. During self-exclusion, you will not be able to deposit or participate in any gambling activities on the site. To activate self-exclusion, you can contact customer support or adjust your settings through your account.

3. Identifying Problem Gambling

It is important to recognise signs of problem gambling early. Some indicators include:

• Spending more time or money on gambling than intended.
• Borrowing money or selling personal items to fund gambling.
• Neglecting work, relationships, or personal responsibilities due to gambling.
• Trying to recover losses by gambling more.

If you experience any of these signs, we encourage you to seek assistance and take immediate action, such as using self-exclusion or limit-setting tools.

4. Support Resources

Crown Play Casino Online encourages players to seek help if gambling is affecting their well-being. Below are organisations that provide support for problem gambling:

• Gambling Help Online
• Gamblers Anonymous Australia
• Lifeline Australia

These services offer confidential advice, support, and resources to help individuals manage gambling-related issues.

5. Protection for Minors

CrownPlay Casino takes the protection of minors seriously. Individuals under 18 years of age are strictly prohibited from opening an account or participating in any gambling activities on our site. We use age verification checks to prevent underage gambling. Parents or guardians who wish to restrict access to gambling websites can use parental control software, such as Net Nanny or Cyber Patrol, to block access to minors.

6. Maintaining a Safe Gaming Environment

CrownPlay Casino is dedicated to ensuring a fair and transparent gaming environment. Our games are regularly tested for fairness by independent auditors. We also provide clear information about the risks associated with gambling and encourage players to use the available tools to help manage their activity responsibly.

If you have any concerns or questions about responsible gaming, please contact our support team for assistance.